Retail & Experience Intern (Happiness Initiative Pte Ltd)

Organisation Overview: Happiness Initiative is a research-based social enterprise focused on the science of well-being.

We envision a world where everyone is at their best by making well-being accessible.

Through evidence-based well-being skills, tools, and initiatives, we partner with workplaces, schools, and communities to empower individuals and organisations to thrive.

Brief Description: The intern will support daily retail operations and visitor experiences at Happiness Initiative's retail and experience space. Responsibilities include welcoming visitors, introducing well-being products, maintaining product displays and assisting with events and workshops. The role provides hands-on experience in retail operations, customer engagement and event coordination.

Roles and Responsibilities:

1. Support daily retail operations, including opening and closing procedures, sales transactions, stock checks and maintaining a welcoming space.

2. Welcome visitors and introduce them to Happiness Initiative’s mission, products and interactive experiences.

3. Help visitors discover well-being products suited to their interests and needs.

4. Maintain product displays and support visual merchandising to create an engaging visitor experience.

5. Assist with event and workshop preparation, including packing materials, venue set-up, registration and packing down.

6. Provide on-site logistical support to help events and workshops run smoothly.

7. Gather customer and participant feedback, and suggest ways to improve their experience.

8. Assist with simple promotional content and administrative tasks related to the retail space and events.

Learning Objectives and Outcomes:

1. Manage retail operations: Carry out key retail tasks, including sales transactions, inventory tracking and product display maintenance.

2. Communicate with customers confidently: Understand visitors’ needs and explain products and experiences clearly.

3. Support event delivery: Coordinate materials, registration and on-site logistics for events and workshops.

4. Design engaging experiences: Apply basic customer experience and visual merchandising principles to improve how visitors interact with the space.

5. Understand well-being and social enterprise: Explain how Happiness Initiative’s products and programmes support its mission.

6. Develop workplace skills: Demonstrate teamwork, initiative, time management and problem-solving in a working environment.

Duration of Internship: 6 months

Daily Working Hours: Mon-Fri, 9.00am - 6.00pm

Will this internship require weekend work?: Occasional weekend work for special events/projects

Requirements (if any):

1. Friendly, approachable and comfortable interacting with people from different backgrounds.

2. Interested in well-being, customer experience and events.

3. Responsible, organised and willing to take initiative.

4. Able to work independently and collaboratively with the team.

5. Comfortable with hands-on tasks such as arranging displays, packing materials and setting up event spaces.

6. Willing to support occasional weekend or evening activities, based on an agreed work schedule.

7. No prior retail or events experience is required; guidance and training will be provided.

No of Vacancies: 1

Please read the following to apply for the internship:

1.      Click here (opens in new tab) for the application form.

2.      Select the number of internship roles you wish to apply for at "Number of Internship Role(s) to Apply For".

3.      Copy and paste Retail & Experience Intern (Happiness Initiative Pte Ltd) into the "Internship Role" field.

For further enquiries on the internship role, please email youthcorps_communityinternship@nyc.gov.sg