Software Engineering Intern (Octopus8 Priviate Limited)

Organisation Overview: Octopus8, a new tech leader in AI-powered business process outsourcing, provides intelligent automation solutions and services in customer service, technical support, digital services, and sales. Our AI-enabled services drive efficiency and productivity while keeping people at the center.

Brief Description: Join Octopus8 as a Software Engineering Intern to gain hands-on technical experience building enterprise charity management systems, contact center platforms, and AI-powered solutions. You'll work directly with our engineering team on coding, testing, and deploying cloud-based applications.

Roles and Responsibilities:

1. Write, test, and debug code for web and mobile applications using modern frameworks

2. Participate in full software development lifecycle: requirements analysis, design, implementation, testing, and deployment

3. Develop and maintain APIs for system integrations

4. Implement cloud-based solutions on AWS infrastructure

5. Conduct unit testing and quality assurance across multiple platform

6. Build UI components and frontend features for charity management systems

7. Integrate third-party services including payment gateways and messaging APIs

8. Troubleshoot and resolve technical issues in production environments

9. Optimize application performance and database queries

10. Implement AI-powered features using cloud-based AI services

11. Build chatbot functionality for omnichannel contact centers

12. Develop automation workflows for customer experience platforms

13. Create data analytics dashboards and reporting tools

14. Write technical specifications and system architecture documentation

15. Document code with clear comments and maintain development wikis

16. Create API documentation for internal and external integrations

Learning Objectives and Outcomes:

1. Gain proficiency in full-stack development using enterprise-grade technologies

2. Build production applications for nonprofit and government sectors

3. Develop expertise in AWS cloud services

4. Learn to implement secure, compliant systems with monitoring and best practices

5. Collaborate in agile development environment with daily standups and sprint planning

6. Participate in code reviews and learn software engineering best practices

7. Work directly with senior engineers on complex technical challenges

8. Complete 2-3 full implementation projects from requirements to production deployment

9. Deploy working features to production systems

10. Contribute code to multiple repositories across charity management, contact center, and AI platforms

11. Build portfolio of enterprise applications serving social impact organizations

Duration of Internship: 6 months

Daily Working Hours: Mon-Fri, 8.30am - 6.00pm

Will this internship require weekend work?: No weekend work required

Requirements (if any):

No of Vacancies: 3

Contact Person Name: Lawrence Luan

Contact Person Email: lawrence@octopus8.com

Please read the following to apply for the internship:

1.      Click here for the application form.

2.      Select the number of internship roles you wish to apply for at "Number of Internship Role(s) to Apply For".

3.      Copy and paste Software Engineering Intern (Octopus8 Priviate Limited) into the "Internship Role" field.

For further enquiries on the internship role, you may email the contact person as stated in the description.