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Youth Corps Singapore
Event Management

[C15] Customer Service Intern (ArchitectsOfLife Ltd)

Minimum Qualifications

No minimum education

Social Causes

Ex-offenders

Youth-at-risk

No. of Vacancies: 1

Organisation Overview: Architects Of Life (AOL) is a Social Enterprise that specializes in developing the human potential of Youths-at-Risk and Ex-offenders through outreach, developmental & training programs. Our vision is to help transform them from stigmatized Stereotypes to societal Archetypes.

More info about AOL can be found here -

https://architectsoflife.sg

Brief Description: You will support the delivery of positive customer experiences across digital channels (text messages, calls, emails) to engage and support users effectively.  

Roles and Responsibilities:

  1. Provide frontline customer support via digital platforms (e.g. email, social media, chat)

  2. Track and follow up on customer enquiries and application statuses 

Learning Objectives and Outcomes:

  1. Develop strong digital customer service and communication skills

  2. Gain hands-on experience in managing customer journeys across platforms

Duration of Internship: 6 months

Daily Working Hours: Mon-Fri, 9.00am - 6.00pm

Will this internship require weekend work?: Occasional weekend work for special events/projects

No of Vacancies: 1

Please read the following to apply for the internship:

1.      Click here for the application form.

2.      Select the number of internship roles you wish to apply for at "Number of Internship Role(s) to Apply For".

3.      Copy and paste Customer Service Intern (ArchitectsOfLife Ltd) into the "Internship Role" field.

For further enquiries on the internship role, please email youthcorps_communityinternship@nyc.gov.sg

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