Mental Health Services Intern (IASH.SG by ITALLSTARTSHEARSG Pte Ltd)

Organisation Overview: It All Starts Hear (IASH.SG) is a social enterprise that believes in a community-based preventative approach to mental wellness in Singapore. We provide 3 main services – a free listening service, community mental health events and highly affordable counselling and therapy services. With our clinic space in Bishan, you'll be part of a fun team that hopes to make mental health support more accessible in Singapore!

Brief Description: Join us in making mental health approachable and accessible! As our Mental Health Services Intern, you will get a taste of running a full-fledged counselling centre and leading programs for our mental health community. As the first point of contact all new and potential clients looking to start their counselling journey, you will learn to handle sensitive client information and to communicate with empathy and care. You will be supporting our counsellors and volunteers, and even clients too.

Roles and Responsibilities:

1. Client servicing with empathy: attend to enquiries from the public on our services (this may include individuals in emotional distress), support new client’s as they embark on a counselling journey at IASH.SG. We will train you to be a peer supporter if you'd like to practice basic counselling skills with clients.

2. Counselling services management: onboard and orientate new counsellors, manage facilities of the counselling centre, and attend to adhoc administrative matters

3. Volunteer management: onboard new volunteers to our signature Hear Bud program, be involved in their training and provide scheduling support, help us to plan and run ongoing and even brainstorm new events and workshops for the wider community that we run every week

4. Website management: help maintain our mental health services page on the website, including Counsellor, Hear Bud profiles and our community events

Learning Objectives and Outcomes:

1. To apply basic counselling skills (e.g. active listening) in handling enquiries from clients (Interns may have the opportunity to facilitate mental health group activities)

2. To gain experience in communicating with and supporting individuals with various mental health conditions/ levels of distress

3. To manage the operational aspects of a professional mental health services organisation, and learn skills in admin support and stakeholder management

4. To gain deeper understanding of concepts in psychology, wellbeing, mental health and counselling

Duration of Internship: 6 months

Daily Working Hours: 11.00am - 6.00pm

Work Days: Monday, Tuesday, Wednesday, Thursday, Friday

Minimum Qualification: Polytechnic diploma (Current Polytechnic students are welcome as well)

Requirements (if any):

No of Vacancies: 3

Contact Person Name: Ang Hern Ping

Contact Person Email: hernping.ang@gmail.com

Please read the following to apply for the internship:

1. Click here for the application form.

2. Select the number of internship roles you wish to apply for at "Number of Internship Role(s) to Apply For".

3. Copy and paste  Mental Health Services Intern (IASH.SG by ITALLSTARTSHEARSG Pte Ltd)  into the "Internship Role" field.

For further enquiries on the internship role, you may email the contact person as stated in the description.